Privacy Policy

Effective Date: 25.06.2025

This Privacy Policy explains how DRAIM Agency ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you engage with our services, visit our website, or purchase content packages.

DRAIM Agency is a digital marketing and content creation company. We specialize in producing and delivering video content in bulk for businesses, creators, and brands looking to enhance their digital presence.

We collect the following types of personal data:

• Identity Information: Name, business name, role/title.
   
• Contact Details: Email address, phone number, billing address.
   
• Payment Information: (processed securely via third-party payment providers, not stored on our servers).
   
• Project-Related Information: Brand assets, social media links, and content preferences.
   
• Usage Data: Analytics data regarding how you use our website or services (via cookies and tracking tools).
   

We use the data we collect to:

• Process orders for content/video bundles.
   
• Communicate project updates and deliverables.
   
• Send invoices and confirm payments.
   
• Improve our services and customer experience.
   
• Promote relevant new offers (with your consent).
   

We do not sell your personal information. We may share limited data with:

• Service Providers (e.g., video editors, payment processors, analytics tools).
   
• Legal Authorities, if required by law.
   

All third parties are under strict confidentiality and data protection obligations.

We store your data on secure servers and use industry-standard security measures to protect it against unauthorized access, loss, or misuse.

If you are located in the EU/UK, you have the right to:

• Access your data.
   
• Request correction or deletion.
   
• Object to or restrict processing.
   
• Withdraw consent at any time.
   
• File a complaint with a supervisory authority.
   

To exercise these rights, please contact us at: contact@draimagency.com

Our website uses cookies to understand user behavior and enhance experience. You can control cookie settings through your browser.

We retain your data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

We may update this policy from time to time. Any significant changes will be communicated via email or website notification.